We’re Here to Help

Optimize your solution with our dedicated Client Engagement team.

At DonorDirect, we want to be sure you get everything you need—and more. That’s why we have a team whose sole job is to help you be successful. We’ll make sure you can optimize your software, so you always have the latest and greatest solution for your ministry.

Take the Limits Off Your Ministry

Your software shouldn’t put limitations on what your ministry can do. One of the features ministries love best about DonorDirect is that we don’t force a “one size fits all” solution as to how each ministry can utilize our systems. Instead, we partner with you to discover exactly what you need to progress your ministry forward, without speedbumps.

Our Client Engagement team is dedicated to helping you and your ministry succeed so you can focus your time and efforts on ministry—not technology. We help by providing working hands and product knowledge, so you always have the answers and direction you need. Our team isn’t filled with programmers, support techs, or trainers, but rather experts at providing strategies, action plans, and augmentation services…giving you unparalleled tactical support.

We Can Help You With…

  • Onsite audits to evaluate your system use and provide recommendations
  • Implementation of Custom Entities/Actions
  • Designing and implementing timesaving, automated workflows
  • Creating custom reports to meet your ministries needs