Complete Relationship Management—in One Solution

Streamline efforts to better focus on your mission, no matter where it takes you.

DonorDirect allows you to equip your staff, empower your volunteers, and engage your supporters with solutions that cover your donor management, volunteer management, and CRM needs.

Extensive Donor Profiles—with Advanced Relationship Management

Your donors want to feel special and know that together, you’re doing good work around the world. Tracking their interactions with your ministry is important so you can provide them with the most meaningful experience possible. With DonorDirect, you can manage donor accounts with extensive data tracking and relationship management, giving your team everything they need to do their job…not matter where they’re located.

  • Assign donors to staff members and volunteers
  • Create custom dashboards and ad hoc reporting
  • Automate workflows
  • Create multi-channel campaigns
  • Handle high volume transactions
  • Integrate with email and calendars

Customizable Volunteer Portal—for Real-time Reporting and Relationship Management

Your volunteers are valuable to your mission. Having a streamlined system available that allows them to jump right in and help is important. DonorDirect allows you to track every detail of their journey, while providing real-time access for personnel to interact with the information they need, when they need it.

  • Empower volunteers with customizable, limited system access
  • Limit visibility and access to accounts and data
  • Automate customizable alerts and tasks for each volunteer function
  • Allow volunteers to create personalized dashboards and bulk communications

Seamless Frontend Solution for Donors—with Personalized Content

Give your donors the ability to be in control of their information and choose how and when they engage with your ministry. With DonorDirect, you’ll enjoy a custom front-facing solution that serves up the information and opportunities you want your supporters to have at their fingertips.

  • Personalize the online donor experience based on their relationship with you
  • Offer quick and easily online donations
  • Provide full transaction history with real-time receipt printing
  • Update pledge information and recurring gifts
  • Provide real-time cart completion assistance to help offset cart abandonment