Financial ManagementMission Sending

Empowering nonprofit staff with donor management software

Donor management software can help organizations empower their staff to be more successful contributors to the nonprofit sector. Just like for-profit businesses, nonprofits must support their employees with the tools that will help them reach their highest potential.

Start at the beginning
Inc. Magazine noted that leaders rely on their teams to fulfill founders’ visions for their organizations. Staff members need to believe in the purpose of the charity and care about the same things that leaders do. Without a fundamental appreciation for the nonprofit’s work, staff will have trouble contributing quality insights or finding success. The first step in any organization’s plan to empowering workers should be an evaluation of an applicant’s passion for the mission during the hiring process.

“By keeping all staff up to speed on important developments, they’ll feel more connected to and capable of nurturing the nonprofit’s goals.”

Encourage transparency
Forbes stated that another way an organization’s president or director can empower employees is by cultivating an executive mentality on all levels of operation. This involves establishing a great deal of transparency and improving communication between departments. Nonprofit leaders should host meetings with staff in order to share updates on the charitable institution’s work and reiterate community goals. These discussions can also be used to catch up on each department’s current projects and functionality, which should inspire all team members to continue working hard and improving every day. By keeping all staff up to speed on important developments, they’ll feel more connected to and capable of nurturing the nonprofit’s goals.

Find ways to challenge staff
In addition to including staff in important decisions and updating them on the breadth of the nonprofit’s impact on its community, leaders can challenge employees to improve the charity’s current reputation and scope of operations. A healthy workplace routinely presents small challenges to employees so they can expand their skill sets and grow. If staff members regularly rely on the same actions and approaches, they will not be able to build up their skill sets or enhance the stature of the organization.

When it comes to specific projects, parameters are often less limiting than people may initially think. The truth is, providing staff with protocol, rather than leaving a particular process or issue completely open-ended, helps them focus on the task and come up with more effective solutions. Guidelines provide the building blocks from which employees can launch into a solution.

Meetings should leave team members inspired and informed.

Both Inc. and Forbes noted the importance of breathing room when it comes to staff management and responsibilities. Nonprofit leaders should avoid hovering over employees and volunteers as they complete tasks and perform their duties. CEOs of big corporations must trust the expertise and insight of all managers and team members working under them. Leaders need to step back and allow people to do their jobs. This establishes a work environment built on trust, self-confidence and autonomy. It also frees up those in charge of larger organizational decisions to fulfill their own duties, rather than wasting time making sure everyone else is on task.

Why donor management software?
Adopting a donor management software platform is an excellent way to support staff in a nonprofit organization. A program that allows all workers to access, add or retrieve important information about the charity and its donors improves relationships between team members and management. It also builds a more cohesive organization, with everyone operating as a whole unit, rather than many different parts with uncoordinated data. Plus, with all processes combined into a single system, nonprofits will be better equipped to handle large fundraisers and smaller events, focused on a single recipient or need.

Empowering employees is often a priority for huge businesses looking to have an impact in their competitive markets. Nonprofits should approach operations in the same way if they hope to stand out in their own sector.